Your Redmine runs in the India region, supported by a team in the same time zone, on a flat plan from ₹2,300/month + GST for 25 users. Full Redmine admin access on every tier.
A card is required to start your trial. Billing begins automatically on day 8 unless you cancel.
You pick the region at signup: US, Ireland, France or India. Pick India and your data resides in India. That is the whole mechanism, and it is worth saying plainly because region questions usually arrive wrapped in enough hedging that it becomes hard to tell what a vendor is actually committing to.
What we are not going to tell you is how many milliseconds faster that is from Kochi or Bengaluru than a European region would be. We have not measured it under conditions worth quoting, and a made-up latency figure is the kind of number that sounds precise and means nothing. Data residency is the reason to choose the region. Treat any speed improvement as a bonus you can verify yourself during the trial.
Support is 24x7 on every plan, and that commitment does not change by region. What does change is who is awake. HAZERCLOUD Infotech LLP operates from Taliparamba, in Kerala, so a request raised at 10am IST lands with people already at their desks rather than sitting in a queue until another continent wakes up.
For migrations that difference stops being a convenience. A cutover involves a sequence of small decisions made quickly, and a same-day loop is the difference between finishing on the planned day and finishing the following week.
INR prices exclude GST. Indian customers are billed in INR at checkout.
Projects are unlimited on all of them, and full Redmine admin access is on all of them. Annual billing is exactly ten months' cost, so two months are free.
The reason flat pricing matters more for a growing team than a stable one is specific: per-seat pricing quietly turns every hire, contractor and read-only stakeholder into a purchasing decision, and the predictable result is that someone stops getting an account. A tracker only half the company can see is doing half its job. Here, the twelfth user and the ninety-seventh cost the same, which is nothing extra.
Indian customers are billed in INR, GST applied, straight from checkout. Full pricing and the plan comparison.
| What you get | Startup | Plus | Business | Enterprise |
|---|---|---|---|---|
| Active users | 25 | 100 | 250 | Unlimited |
| Projects | Unlimited | Unlimited | Unlimited | Unlimited |
| Storage | 50 GB | 100 GB | 250 GB | 1 TB |
| Full Redmine admin access | ✓ | ✓ | ✓ | ✓ |
| My DashboardPer-user view of their assigned and reported work | ✓ | ✓ | ✓ | Everything in Business |
| ChecklistsSectioned checklists, templates, per-tracker auto-apply | ✓ | ✓ | ✓ | |
| Daily DigestDaily email of each user's work | ✓ | ✓ | ✓ | |
| PreviewAttachment preview popup for images, PDF and text | ✓ | ✓ | ✓ | |
| Quick EditClick any field on an issue to edit it in place | ✓ | ✓ | ✓ | |
| AI (beta)Summarise threads and draft replies on your own provider keys | ✓ | ✓ | ✓ | |
| Visibility RoleRole option: issues the user is or has been involved in | ✓ | ✓ | ✓ | |
| Google Sign-InSign in with Google (OpenID Connect) | — | ✓ | ✓ | |
| Time TrackerPer-ticket start/stop timer plus a timesheet view | — | ✓ | ✓ | |
| Audit TrailAppend-only log of deletions, admin changes and security events | — | ✓ | ✓ | |
| AgileScrum and Kanban boards, sprints, story points | — | ✓ | ✓ | |
| MCPConnect Claude or any MCP client to Redmine with an API key | — | ✓ | ✓ | |
| GanttFully editable Gantt replacing the built-in tab | — | — | ✓ | |
| Microsoft Sign-InSign in with Microsoft (Entra ID, OpenID Connect) | — | — | ✓ | |
| HelpdeskEmail-to-ticket, SLA timers and a customer portal | — | — | ✓ | |
| StatisticsPer-project and cross-project analytics | — | — | ✓ | |
| ResourcesCapacity planning, bookings, availability and leave | — | — | ✓ | |
| GitHubCommit linking and live pull-request tracking | — | — | ✓ | |
| BannerGlobal and per-project announcement banners | — | — | ✓ | |
| Workflow DesignerVisual, editable chart of status transitions | — | — | ✓ | |
| Auto AssignRules that set the assignee when an issue changes status | — | — | ✓ | |
| Project TemplatesCreate projects from templates with structure and members | — | — | ✓ | |
| ReportsSaved, shareable reports from Redmine filters, as PDF, Excel or CSV, with scheduled email | — | — | ✓ | |
| Included on every plan | ||||
| ImpersonateSign in as another user for support | ✓ | ✓ | ✓ | |
| Mattermost integration | ✓ | ✓ | ✓ | |
| Messenger notifications (Slack, Discord, Rocket.Chat, Mattermost)Slack, Discord, Rocket.Chat and Mattermost notifications | ✓ | ✓ | ✓ | |
| Total features | 10 | 15 | 26 | |
| Audit retention | — | 3 months | 6 months | 12 months |
| Bring your own extensions | — | — | — | ✓ |
| Support | 24x7 email | 24x7 email | 24x7 email + Priority | Custom SLA |
| Uptime SLA | — | — | ✓ | ✓ |
| Region choice | US · EU · FR · IN | US · EU · FR · IN | US · EU · FR · IN | US · EU · FR · IN + dedicated |
| Non-profit discount | — | — | ✓ | ✓ |
Most managed Redmine offerings hand you the server and keep the administrator. You get a reduced application, and changing a workflow means opening a ticket. That trade is the reason a lot of teams are still maintaining a Redmine box nobody wants to maintain.
RedminePRO includes the standard Redmine administration panel on every plan, from Startup: trackers, workflows, custom fields, roles, permissions, per-project modules and configuration. Hosting and supporting third-party extensions is an Enterprise capability, and custom work is reviewed case by case.
We migrate you: projects, issues with their full journal history, attachments, users and roles, custom fields, workflows, wiki pages, versions and time entries. You validate the result against your live system before anything is switched over.
The assessment is free and ends with a written scope. The migration itself is a one-time professional-services fee, quoted after that assessment, so the number is known before you commit to it. Old versions are welcome. If upgrading were comfortable you would have done it already, and that is usually the point. How the migration works.
A card is required to start your trial. Billing begins automatically on day 8 unless you cancel.