Privacy Policy

1. Introduction

Covers the fully-managed RedminePRO SaaS offering; use of the service constitutes agreement to this policy.

2. Information We Collect

Account and content information you provide, automatically collected usage and device data, and information from third parties.

3. How We Use Your Information

Service delivery, account management, payment processing, communications, security monitoring, and legal compliance.

4. Sharing Your Information

Disclosure to service providers, to authorities where legally required, and in business-transfer scenarios.

5. Data Storage and Security

Hosted on certified cloud infrastructure; encryption in transit and at rest; strict access controls.

6. Data Retention

Data kept as long as necessary for service delivery; limited retention after termination for legal and business reasons.

7. Your Rights

Access, correction, deletion, restriction of processing, and portability.

8. Cookies and Tracking Technologies

Browser-manageable cookies; see the Cookie Policy for details.

9. International Data Transfers

Customer data resides in the region selected at signup (US East or EU West).

10. Updates to this Privacy Policy

The policy may be updated; changes are posted on this page.

11. Contact Us

How to reach the team about privacy questions.

12. Steps We Take to Ensure Your Security

HAZERCLOUD's ISO/IEC 27001-certified ISMS, encryption standards, authentication controls, and vulnerability disclosure.