Visibility Role for Redmine · RedminePRO Docs

Q: Someone still cannot see an issue they commented on.

Check that Commented or changed is ticked in the setting, and that they still hold a role with this visibility option in that project. Involvement grants access through a role; it does not survive losing the role.

Redmine's role setting for issue visibility offers three choices, and the narrowest means author or current assignee, nothing else. So the moment you hand a ticket to a colleague it disappears from your view, including the comments you wrote on it. This adds a fourth choice where involvement counts: Issues the user is or has been involved in. Handovers, reviews and "I fixed this last month" stop breaking.

What you can do

Availability: Every plan.
Turn it on: Per role. Administration → Roles and permissions → a role → Issues visibility → Issues the user is or has been involved in.
Permissions: None of its own. It adds an option to a setting Redmine already has, rather than a new right, so there is no role-form section and nothing to grant.
Settings: The five are Author, Current assignee, Previous assignee, Commented or changed and Watcher. Untick one and it stops granting access, immediately, for everyone on a role using this option, so change it deliberately.
Using it: Decide which relationships should count, in the setting above. Set Issues visibility to the new option on the roles that need it.

Configure

Settings, permissions, modules and how to use it on RedminePRO Cloud.

Install on your own Redmine

Requirements, install, update and remove, for a self-hosted Redmine 6.

Common questions

The option is not in the list.

The feature is not installed, or Redmine was not restarted after installing it.

Someone still cannot see an issue they commented on.

Check that Commented or changed is ticked in the setting, and that they still hold a role with this visibility option in that project. Involvement grants access through a role; it does not survive losing the role.

Someone sees more than expected.

That is what the option does. Narrow it by unticking relationships, Watcher and Previous assignee are the two that most often widen it further than intended.