Zaira AI for Redmine · RedminePRO Docs

Q: No Ask Zaira in the project.

The module is off there, or the account lacks Use AI.

Q: Every request fails.

No provider is configured, the API key is wrong or expired, or the workspace cannot reach the provider. The provider's own error is reported rather than hidden.

Q: A quota is exhausted.

Monthly quotas is reached, for the workspace or for that person. Only successful calls count, so a run of failures does not consume it.

Zaira answers questions about the work in front of her and drafts issues from a sentence. She reads only what the person asking may already read. The context she is given is assembled with that person's own permissions, so she cannot summarise a ticket they could not open. You bring your own provider account, so the model, the cost and the data-handling agreement are yours.

Choosing and connecting a provider is covered in AI providers.

What you can do

Availability: Every plan.
Turn it on: Per project: Project → Settings → Modules → tick AI.
Permissions: Neither widens what a person can see.
Settings: Redaction happens before anything leaves the workspace. Email addresses and phone numbers always go; add your own patterns for identifiers particular to your business, account numbers, case references.
Using it: Open Ask Zaira in a project where the module is on.

Provider, quotas and redaction — From a live RedminePRO workspace.

Configure

Settings, permissions, modules and how to use it on RedminePRO Cloud.

Includes connecting AI model providers.

Install on your own Redmine

Requirements, install, update and remove, for a self-hosted Redmine 6.

Common questions

No Ask Zaira in the project.

The module is off there, or the account lacks Use AI.

Every request fails.

No provider is configured, the API key is wrong or expired, or the workspace cannot reach the provider. The provider's own error is reported rather than hidden.

A quota is exhausted.

Monthly quotas is reached, for the workspace or for that person. Only successful calls count, so a run of failures does not consume it.